Payment Policy
Effective Date: January 8, 2025
At Pyrmavel, we aim to provide a secure and seamless payment experience for our customers. This Payment Policy outlines the types of payment methods we accept, payment processing, and the security measures we have in place to protect your transaction information.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed on our website:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You may choose to pay via PayPal for a secure and convenient payment option.
- Other Payment Options: Additional payment methods may be available during checkout depending on your location.
2. Payment Processing
When you make a purchase on our website, payment is processed securely through a third-party payment processor. At Pyrmavel, we do not store or have access to your credit card or payment details. All payment information is securely transmitted and processed by our trusted payment gateways.
3. Currency
All prices on our website are listed in U.S. dollars (USD). If you are shopping from outside the United States, please note that currency exchange rates may apply depending on your payment method. Your bank or payment processor will handle any currency conversions, and additional charges may be incurred.
4. Payment Authorization
Once you enter your payment information and submit your order, we will authorize the payment to ensure the funds are available. If your payment is successfully authorized, your order will be processed. If your payment is declined, you will be notified, and you may need to provide alternative payment information.
5. Order Confirmation and Receipt
After your payment has been processed successfully, you will receive an order confirmation email with the details of your purchase. This email serves as proof of your transaction. If you have provided a valid email address, a receipt for your payment will be sent to you as well.
6. Security of Payment Information
We take the security of your payment information seriously. Our website uses secure encryption protocols (SSL technology) to protect your personal and payment details during the transaction process. We also employ additional security measures to protect our website from fraud, unauthorized access, and data breaches.
While we take every precaution to safeguard your information, please note that no online transaction can be completely risk-free. We encourage you to use strong passwords and ensure that your payment details are provided only through secure platforms.
7. Payment Errors
If you notice an error with your payment or believe there has been a mistake regarding a transaction, please contact us immediately at info@pyrmavel.com or call (386) 754-6110. We will review the issue and take the necessary steps to resolve it.
8. Payment for Returns or Exchanges
If you are returning or exchanging a product, your refund will be processed to the original method of payment used at checkout. Depending on your payment method, refunds may take several business days to appear in your account.
9. Taxes and Fees
Sales tax will be applied to your order if applicable, based on your shipping address. Any applicable taxes and fees will be clearly indicated at checkout before you complete your purchase.
10. Payment Disputes
If you dispute a charge made on your credit card or payment method, we ask that you contact us directly before disputing the charge with your payment provider. We strive to resolve any issues quickly and efficiently. If you need assistance with a payment dispute, please reach out to us.
11. Changes to Payment Policy
Pyrmavel reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated “Effective Date” will be noted. We recommend that you review this policy periodically to stay informed of any changes.
12. Contact Us
If you have any questions or concerns about our Payment Policy, or if you need assistance with making a payment, please contact us:
Pyrmavel
Street: 181 SW Howell St, Lake City, Florida (FL), 32024
Phone: (386) 754-6110
Email: info@pyrmavel.com
Website: https://pyrmavel.com
Thank you for shopping with Pyrmavel. We value your business and are committed to ensuring your payment experience is secure and hassle-free.